Privacy Policy

Welcome to Mom IPTV. We are dedicated to securing your personal details and upholding your privacy rights. For any questions or concerns about our policy or how we manage your personal information, please get in touch. contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning more about us or our offerings, or get in touch with us.

The personal data we gather consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We make use of the information we collect or receive in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data is grounded on the following legal principles:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal data will be kept only as long as needed for the purposes described in this policy, unless a longer retention period is necessary or permitted by law, such as for tax, accounting, or other legal purposes.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to access or store data. These are mainly functional cookies essential for the proper functioning of the website and client area. We avoid using intrusive tracking cookies for advertising.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform services for us or on our behalf may receive your data, as they require access to this information to fulfill their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the personal data we process, we have established adequate technical and organizational security measures. Still, it’s worth noting that the internet itself cannot be completely secure.

8. Your Data Protection Rights

Your geographical location may grant you the following rights with regard to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

For exercising these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed exclusively for individuals aged 18 and above. We make every effort to avoid gathering personal data from minors under 18.

10. Contact Us

For any questions or comments concerning this policy, please contact us via WhatsApp.